Get Started

What happens next?

Congratulations on wanting to get started! We all want to save our memories, but few rarely do anything about it, so way to go! Let’s get started! Here’s how—you can either mail your items to our corporate lab (link to plans and pricing), or (even better) you can contact or mail items to your closest iPreserve location.

Click here to see the list of locations

What’s so nice about iPreserve is that we will help you in your endeavor. This does NOT have to feel so ominous or expensive. With iPreserve, we make this task both friendly and affordable.

Here’s the process…

  • Contact your local iPreserve office:
    • You will receive the Client Creation Form from the local iPreserve location. The Client Creation Form is where you will input your contact information, what you’d like to have done, as well as the payment choice—whether one of our subscription plans or ala carte—as well as payment information and any possible notes. As a side note, if you select the ala carte choice, please be aware that whatever items you choose to send to us will be digitized at ala carte prices. Most people underestimate how many items they have, which accordingly underestimates the final charge. So please be aware of the amount of items you are sending if you still choose the ala carte option.
    • If you live close enough, you may be able to have a local pick-up and drop-off service by one of the iPreserve location couriers. You may also opt for iPreserve’s in-home photo-scanning services. iPreserve is pleased to offer the first and only in-home photo scanning. Contact your local iPreserve to see if the service is offered in your location.
    • Your local iPreserve office will then make a backup of everything that is done for you. They will also contact you when finished.
    • Depending upon distance and other options, your items will either be delivered to you by one of our couriers or by a trackable FedEx box so you know where it is at all times. We will add the return shipment charge to the digitizing services charges.
  • Or you can choose to mail in the items:
    • You can ask to receive, download, or print the Client Creation Form from our website. The Client Creation Form is where you will input your contact information, what you’d like to have done, as well as the payment choice—whether one of our subscription plans or ala carte—as well as payment information and any possible notes. As a side note, if you select the ala carte choice, please be aware that whatever items you choose to send to us will be digitized at ala carte prices. Most people underestimate how many items they have, which accordingly underestimates the final charge. So please be aware of the amount of items you are sending if you still choose the ala carte option.
    • We will contact you to let you know we received your package. After we have received the package, we will then begin the digitizing process on the items. When our technicians have questions or need some clarification, they’ll contact you so that you know you are going to get exactly what you wanted, so please enter as many ways to contact you as possible—whether that is a cellphone, email address, or other means.
    • We will make a backup copy of everything we do for you as a precaution.
    • Finally, we will then mail the items back to you via a trackable FedEx box so you know where it is at all times. We will add the return shipment charge to the digitizing services charges.

Using iPreserve